At Moody's Tire & Auto Service, we take pride in offering the best customer experience to Franklin, TN, Brentwood, TN and Spring Hill, TN. We strive to provide our customers with the best experience possible each visit.
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Nothing like waking up on a Saturday morning to a flat tire, so I'm very thankful that you have Saturday hours! I was happy to meet Damon at the Cool Springs store, who took care of my issue and had me out the door in less than 30 minutes.
While there, I had the opportunity to visit with a familiar face I'd seen around town in the waiting/lobby area. It only reaffirmed that this is still a small town and that Moody's is still a small town business - one that knows your name and treats you like family! Thank you Jim Moody for carrying the torch and keeping the customer service and quality I've known since I was 16 years old!
I started using Moody's when I lived close to their Columbia Pike location. At that time I was impressed with all their abilities. I have since moved to Cool Springs.
I have taken several of my German sedans and sports cars as well as my Jeep there for everything from alignment, radiator flush, tire mounting, and oil changes. I have never been disappointed with Jim or his staff.
Rainy Thursday!! - no problem:-) The staff made me feel safe and secure. Moody's provides Five star service. I received a courtesy ride back to work and was able to feel secure knowing the long commute home was a safer one. Happy Boss! Happy car! Thanks Moody's!!
Moody's went way above and beyond the call of duty for me and my family today, and it is greatly appreciated. They are highly, highly recommended if you are in Nashville, Cool Springs, or Franklin.
Had my oil changed the other day..did a good job.. the lady at the desk was very nice..waiting lobby is losing a step w competitors..most have complementary water coffee.. nothing here.. could ay least put a drink machine in!!.. said it was in back of shop..saw an old man try and go back.. there..nearly fell stepping over tires and tools..crazy.. just put drink machine in.. doesn't cost owner anything!!..I don't know if they have free wifi either..I know Moody's is old school..but sometimes you got to step it up..reputation can only take you so far
Business reply to this review:
Arnold, Thank you for the feedback. Our WiFi is free on our guest Network. We have that so our customers can continue to work or surf the web while they wait. I do wish we had room for the drink machine out in the lobby but unfortunately there is not enough room in the cool springs lobby to accommodate everything. In our Franklin Location we have two!
Hopefully next time you come in we can show how to access the WiFi with no problems.
Thank you for your business
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